Over the last year I've witnessed Cindy handle multiple complicated projects with incredible respect, diplomacy and professionalism. She manages to advocate for the best user experience while understanding the business initiatives and priorities. Cindy has been a crucial component to the success of redesigning the beneficiary experience and is now offering that same level of respect and expertise in the MFA and Model T Lite experiences. We're lucky to have her!
Qualified Charitable Distributions
Great work leading the effort to get us to a modern and consistent design experience! Not only will your work on QCD have a direct and profound impact on our participants and associates, but it will be used as a blueprint for other teams as we roll out the new design system. Thank you for being one of the first to embark on this journey and for your analysis, patience, and openness. I can't wait to see this live in production! #clientobsessed #workasoneteam #experimentation
Tax Center
Cindy, thank you for your hard work, partnership, and patience on the Tax Center initiative. You were such a joy to collab with and I look forward to learning more from you in the future.
Cindy - your attitude is everything! Always ready to jump in to help, always looking to better our clients' experiences, always learning and reaching to do more. You exemplify the "OWN IT" corporate value.
I know I speak for our whole team when I tell you we are SO very grateful for YOU!
Beneficiary Designation
Cindy showed great tenacity, patience, and collaboration with her recent work on the Beneficiary Designation designs. She worked across project teams, incorporated feedback, and was a leader in creating a great solution that will benefit our customers, clients, and business. We truly appreciate your hard work and dedication to the customer experience.
Beneficiary Designation
Cindy....Just wanted to send you a quick note to say THANK YOU for being so awesome! Working through resource challenges, and shifting timelines you have always delivered. You always listen to our feedback and keep the customer at the center and deliver based on this need. Thank you for being such an important part of the beneficiary designation team.
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